Customer service was so helpful
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
Buy 2 items, get an extra 10% discount!
Designed for protection against cold weather, this longline puffer coat features a smooth quilted shell on one side and a plush sherpa lining on the reverse. The extended cut falls past the knee to shield against chilly winds during early morning commutes or weekend strolls. Its relaxed silhouette allows easy layering over heavy knitwear without restricting movement.
Layer this coat over denim jeans, a chunky knit jumper and suede ankle boots for casual weekend errands. Alternatively, wear it reversed over a long sleeve knitted dress with leather boots for a warm cold-weather outfit.
Cut for a relaxed fit to accommodate winter knitwear beneath. Choose your usual size and measure around the fullest part of the bust and hips for the accurate fit.
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.
If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Based on 2.466 reviews
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
I initially ordered the wrong size, but the exchange process was much easier than expected. Customer service responded quickly and the new size now fits perfectly. Very happy overall.
really happy with my order, The quality feels much better than I expected and the fit was perfect in my usual size
My order arrived quicker than expected and everything was packed with care. The item was in perfect condition and the quality feels really good, would definitely order again.
The website was easy to use, payment went through without any issues and the tracking updates were clear Everything arrived on time and the product itself is lovely.
You may return a product within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Exchanges are free of charge — we will send the replacement item at no extra cost.
All returns must include a track & trace number.
Your order is processed and carefully packed within 1–2 business days (Monday–Friday).
After dispatch, delivery usually takes 1–8 business days.
The total delivery time is therefore 2–10 business days.
If you have any additional questions, please use our contact form or visit our FAQ page.
We aim to respond to all enquiries within 24 hours on business days.
Customer service hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00
Sunday: Closed
Enjoy free shipping on every order — fast, reliable, and with no hidden fees.
Shop with confidence. If it’s not the right fit, our hassle-free returns make it simple to send it back.
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Real people, ready to help. Reach out anytime at info@rosalindthelabel.com we’re here to make your experience effortless.