Customer service was so helpful
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
Buy 2 save 15% · Buy 3 save 20% · Buy 4+ save 25%Buy 2 save 15% · 3 save 20% · 4+ save 25%
Wrap up in effortless elegance during the colder months with this versatile puffer jacket for women. Designed with an oversized shawl collar that folds back over the shoulders, it provides comfortable protection and a polished look for chilly weekday commutes or casual weekend outings.
Featuring vertical padded quilting, the insulated body retains essential heat while creating a clean, flattering line. The matching fabric self-tie belt allows you to cinch the waist to suit your style and define your silhouette. Practical side pockets offer convenient storage for small items while keeping your hands warm.
Cut to a classic hip length with a relaxed fit through the shoulders, this jacket is ideal for layering throughout autumn and winter. Style it tied over a fitted roll neck jumper and tailored trousers for smart weekday wear, or layer it over relaxed denim and boots on off-duty days. It offers comfortable, adjustable warmth that adapts effortlessly to your seasonal wardrobe.
Combining tailored structure with dependable warmth, this piece is a smart addition to any outerwear collection. It delivers a stylish balance of function and timeless design you will appreciate every day.
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.
If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Based on 2,756 reviews
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
I initially ordered the wrong size, but the exchange process was much easier than expected. Customer service responded quickly and the new size now fits perfectly. Very happy overall.
really happy with my order, The quality feels much better than I expected and the fit was perfect in my usual size
My order arrived quicker than expected and everything was packed with care. The item was in perfect condition and the quality feels really good, would definitely order again.
The website was easy to use, payment went through without any issues and the tracking updates were clear Everything arrived on time and the product itself is lovely.
You may return a product within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Exchanges are free of charge — we will send the replacement item at no extra cost.
All returns must include a track & trace number.
Your order is processed and carefully packed within 1–2 business days (Monday–Friday).
After dispatch, delivery usually takes 1–8 business days.
The total delivery time is therefore 2–10 business days.
If you have any additional questions, please use our contact form or visit our FAQ page.
We aim to respond to all enquiries within 24 hours on business days.
Customer service hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00
Sunday: Closed
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