Customer service was so helpful
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
2nd item 20% off · Buy 2, get 1 half price · Buy 3, get 1 free2nd item 20% off · 3rd half price · 4th free
This oversized puffer jacket is crafted with puffed horizontal channel quilting and a protective high funnel neck. An attached padded hood and full-length front zip offer complete shielding against wind and cold weather. The relaxed silhouette features dropped shoulders, gathered cuffs, and a practical dipped hem line that sits lower at the back.
Pair this jacket with high-waisted jeans and ankle boots for an effortless cold-weather look. Alternatively, layer it over a fine-knit turtleneck sweater and tailored trousers for a clean urban outfit during autumn and winter.
Cut for an oversized fit with ample room for layering over heavy knits. Choose your standard size for the intended slouchy look, or order one size down for a more standard fit.
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.
If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Based on 2,756 reviews
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
I initially ordered the wrong size, but the exchange process was much easier than expected. Customer service responded quickly and the new size now fits perfectly. Very happy overall.
really happy with my order, The quality feels much better than I expected and the fit was perfect in my usual size
My order arrived quicker than expected and everything was packed with care. The item was in perfect condition and the quality feels really good, would definitely order again.
The website was easy to use, payment went through without any issues and the tracking updates were clear Everything arrived on time and the product itself is lovely.
You may return a product within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Exchanges are free of charge — we will send the replacement item at no extra cost.
All returns must include a track & trace number.
Your order is processed and carefully packed within 1–2 business days (Monday–Friday).
After dispatch, delivery usually takes 1–8 business days.
The total delivery time is therefore 2–10 business days.
If you have any additional questions, please use our contact form or visit our FAQ page.
We aim to respond to all enquiries within 24 hours on business days.
Customer service hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00
Sunday: Closed
Enjoy free shipping on every order — fast, reliable, and with no hidden fees.
Shop with confidence. If it’s not the right fit, our hassle-free returns make it simple to send it back.
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Real people, ready to help. Reach out anytime at info@rosalindthelabel.com we’re here to make your experience effortless.