Customer service was so helpful
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
Buy 2 save 15% · Buy 3 save 20% · Buy 4+ save 25%Buy 2 save 15% · 3 save 20% · 4+ save 25%
Wrap up in cozy elegance during chilly British outings with this hooded puffer jacket for women. Designed to blend indulgent comfort with modern everyday style, it offers the perfect outer layer whether you are strolling through town or enjoying an autumn weekend in the countryside.
Featuring quilted insulation alongside soft faux-fur panels across the front and hood, this piece brings tactile texture while effectively keeping off the chill. Ribbed-knit lower sleeves taper neatly at the wrists to shield against cold draughts, whilst deep side pockets keep your daily essentials easily accessible. A full-length zip with a press-stud storm flap and an adjustable drawstring hem allow you to effortlessly tailor your shape and coverage.
Cut in a relaxed, oversized silhouette with dropped shoulders, it layers comfortably over your favourite autumn and winter knitwear without feeling restrictive. Wear it over a fine knit top or roll-neck jumper paired with trousers or jeans for effortless seasonal style. It is an ideal companion for crisp morning walks, casual errands, and outdoor weekend gatherings.
Combining thoughtful texture details with reliable cold-weather protection, this jacket is a smart, versatile choice for your seasonal wardrobe. It delivers effortless warmth and timeless comfort for every cold-weather outing.
Fabric/Material: Synthetic quilted shell and faux fur
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.
If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Based on 2,756 reviews
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
I initially ordered the wrong size, but the exchange process was much easier than expected. Customer service responded quickly and the new size now fits perfectly. Very happy overall.
really happy with my order, The quality feels much better than I expected and the fit was perfect in my usual size
My order arrived quicker than expected and everything was packed with care. The item was in perfect condition and the quality feels really good, would definitely order again.
The website was easy to use, payment went through without any issues and the tracking updates were clear Everything arrived on time and the product itself is lovely.
You may return a product within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Exchanges are free of charge — we will send the replacement item at no extra cost.
All returns must include a track & trace number.
Your order is processed and carefully packed within 1–2 business days (Monday–Friday).
After dispatch, delivery usually takes 1–8 business days.
The total delivery time is therefore 2–10 business days.
If you have any additional questions, please use our contact form or visit our FAQ page.
We aim to respond to all enquiries within 24 hours on business days.
Customer service hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00
Sunday: Closed
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