Customer service was so helpful
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
Buy 2 save 15% · Buy 3 save 20% · Buy 4+ save 25%Buy 2 save 15% · 3 save 20% · 4+ save 25%
Embrace complete warmth and classic style with this long puffer coat for women, designed to shield you from cold draughts during the winter months. Perfect for everyday commuting or crisp weekend strolls, it offers dependable knee-length coverage while maintaining a refined silhouette.
Horizontal channel quilting ensures insulation is distributed evenly throughout the body, retaining warmth without adding unnecessary bulk. An internal toggle drawstring waist allows you to cinch the fit for a flatteringly tailored shape, while the soft faux fur hood lining provides cosy protection around the head and neck. Deep curved front pockets offer practical warmth for cold hands alongside a secure full front zip with a press-stud placket.
Designed in a regular fit with room for light layering, this coat is an essential layer for autumn and winter. Style it with jeans and sturdy ankle boots for relaxed weekend outings, or layer it over tailored trousers and a jumper for work. The practical knee length provides extra coverage against chilly winds throughout the colder seasons.
Combining practical weather protection with thoughtful tailoring, this versatile outer layer is a smart choice for the cooler months. It delivers reliable everyday warmth while keeping your silhouette effortlessly polished.
Fabric/Material: Synthetic shell with faux fur hood lining
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.
If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Based on 2,756 reviews
I had a question about which size to choose and received a clear reply very quickly. Their recommendation was spot on and the item fitted perfectly when it arrived.
I initially ordered the wrong size, but the exchange process was much easier than expected. Customer service responded quickly and the new size now fits perfectly. Very happy overall.
really happy with my order, The quality feels much better than I expected and the fit was perfect in my usual size
My order arrived quicker than expected and everything was packed with care. The item was in perfect condition and the quality feels really good, would definitely order again.
The website was easy to use, payment went through without any issues and the tracking updates were clear Everything arrived on time and the product itself is lovely.
You may return a product within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Exchanges are free of charge — we will send the replacement item at no extra cost.
All returns must include a track & trace number.
Your order is processed and carefully packed within 1–2 business days (Monday–Friday).
After dispatch, delivery usually takes 1–8 business days.
The total delivery time is therefore 2–10 business days.
If you have any additional questions, please use our contact form or visit our FAQ page.
We aim to respond to all enquiries within 24 hours on business days.
Customer service hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00
Sunday: Closed
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